Campaigns

WhatsApp, SMS and email campaigns to the people who met you

Invite last year's visitors to your next stall, send the Diwali offer to customers who bought spares, or a newsletter to everyone tagged Dealer – and see who read it and clicked.

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GoQRM campaigns list with WhatsApp, email and SMS campaigns, delivered, read and clicked counts

Your contacts in GoQRM already know which exhibition they came from, what they asked for, how far the deal went and when their birthday is. Campaigns use exactly that to pick the audience, so a message reaches the people it is meant for instead of the whole list.

Every campaign goes out through your own provider accounts – your WhatsApp Business number, your SMS sender ID, your email service – never through GoQRM's. Sending is paced to your provider's limits, quiet hours are respected, and anyone who opts out is never messaged again.

How it works

1

Choose the people

Filter your contacts by exhibition, stage, inquiry type, city, group, tags, birthday month, purchases and more – or upload a list.

2

Write and check

An approved WhatsApp template (with a photo, video or PDF header), an SMS or an email; see the message for each person and send yourself a test.

3

Send and measure

Start now or schedule it; a second admin can approve it first. Reports show delivered, read or opened, clicked, failed and opted out.

What you get

WhatsApp

Approved templates with your values and media headers, sent from your own number.

Email

Through SMTP, SendGrid, Brevo or Mailgun, with open and click tracking and an unsubscribe link.

SMS

Through MSG91, Twilio or any HTTP gateway, with your sender ID.

Precise audience

Contacts, inquiries and customer history in one set of filters, with the count as you choose.

Opt-out built in

STOP replies, unsubscribes and bounces are honoured automatically.

Reports

Per person and per link, exportable to Excel.

Questions and answers

Which plan includes campaigns?

The Enterprise plan, which includes the Engagement module.

Does GoQRM send the messages from its own number?

No. Every message goes through your own WhatsApp, SMS or email account. You keep control of your sender, and the provider bills you directly.

Can I send to a list from another system?

Yes. Upload a CSV with mobile, email and name columns and confirm the people agreed to be contacted.

How do I stop a campaign that is going wrong?

Pause or cancel it at any time. A campaign also pauses by itself when your provider keeps refusing messages.